Shipping policy
Shipping & Collection
We ship to Singapore addresses only. Orders are processed Monday to Saturday.
Self-collection — free
Collect from 685B Choa Chu Kang Crescent, Singapore 682685, open Mon–Sat, 11am to 10pm.
Orders are usually ready within 24 business hours. Please WhatsApp 9474 8133 to arrange a collection time before coming down — we're not a walk-in shop, so a quick message saves you a wasted trip.
Delivery rates
Charged by total order weight:
| Order weight | Rate |
|---|---|
| Up to 2kg | $3 |
| 2–8kg | $5 |
| 8–15kg | $12 |
| 15–20kg | $18 |
| 20–25kg | $25 |
| Over 25kg | $30 |
A single 1kg spool of filament ships for $3. A printer typically lands in the $12–$30 range, depending on model and what else is in your order.
Delivery time
Typically 1 to 3 working days after your order is ready.
Before you order
Check your address and unit number carefully — we'll contact you if a delivery can't be completed, but a wrong address means a delay and redelivery charges.
If an order contains an out-of-stock item, we'll message you before shipping rather than splitting the order or holding it silently.
Questions
sales@cybercraftcreations.com · WhatsApp 9474 8133